Frequently Asked Questions
Everything you need to know about your Wander Doll experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and intimate apparel are final sale.
How do I find my perfect size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can cancel or change your order within 60 minutes of placement by contacting our support team via live chat.
Are your materials ethically sourced?
At Wander Doll, we prioritize sustainability. We partner with certified manufacturers who uphold fair labor standards and use eco-conscious fabrics whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.